Introduction to Tap to Pay
Any Ziina Business account can use Tap to Pay. The 'Tap to Pay' feature on Ziina enables users to accept in-person, contactless payments through their supported devices. It’s ideal for businesses of all sizes looking for a simple and secure way to accept card payments in person.
Step-by-Step Activation for 'Tap to Pay'
To activate the 'Tap to Pay' feature on your device, follow these steps:
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Open the Ziina app and tap on ‘New order.’
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Select the contactless payment icon (look for the 'Tap to Pay' symbol).
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Follow the on-screen instructions to enable the feature on your device.
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Once activated, start accepting payments by asking customers to tap their card, phone, or smartwatch on your device.
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You'll see a confirmation screen when the payment is completed successfully.
Team Usage and Hardware Requirements
If your business account has multiple team members, they can use 'Tap to Pay' on different devices. Here’s what’s required:
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Individual Accounts: Each team member must create and verify their Ziina account using their Emirates ID.
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Device Requirements: Ensure all devices:
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Support NFC capabilities.
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Meet hardware security standards.
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Are free from vulnerabilities.
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Admin Controls: The admin account can manage and control access for team members.
FAQs: Troubleshooting and Common Questions
Why can't I use 'Tap to Pay' on my personal account? 'Tap to Pay' requires a registered business account. If you currently hold a personal account, register for a business account to enable this feature.